Using a CRM to provide the best customer service

Using a CRM to provide the best customer service

For accountancy firms, as with any public-facing business, building and maintaining good customer relationships is vital. The more clients you attract and the longer they stay with you, the more information you will collect. Being able to quickly access and sort...
Why is brand strategy important for accountants?

Why is brand strategy important for accountants?

Having a serious brand strategy is what sets the most exciting and ambitious accounting practices apart and helps them get ahead. Done right, it will make your firm stand out and help you connect with the clients you really want – the people you get a buzz from...